Support Services

AA – Alcoholic Anonymous
Help Line: 905-522-8392
Office: 905-522-8399 

Al-Anon & Alateen Fellowship
905-522-1733 

Angela’s Place
320 Tragian Ave. N
Hamilton, ON L8H 5E3
905-549-4276
Transitional housing and support to young mothers up to 21 years of age.

Grace Haven
138 Herkimer St.
Hamilton, ON L8P 2H1
905-522-7336
The Salvation Army Grace Haven is a resource centre for young, single families that provides residential and community programs for pregnant adolescents/women and young parents (mothers and fathers).

Canadian Red Cross - Hamilton
400 King St. E.
Hamilton, ON L8N 1C3
905- 522-8485
-    Disaster Management Services
-    First Aid
-    Health Equipment Loan Program (HELP)
-    Swimming and Water Safety
-    Humanitarian Issues Promotion
-    Transportation
-    Youth RespectED: Violence and Abuse Prevention 
-    Restoring Family Links

Celebrate Recovery
Philpott Memorial Church
84 York Blvd.
Hamilton, ON L8R 1R6
905-523-7000
Fridays at 7pm
Weekly meetings including teaching, testimonials, and sharing groups.

Cemetery Board Office
77 York Blvd
Hamilton, ON L9H 1L9
905- 546-4704 

Addiction and Recovery Support Group
Crossfire Assembly
458 King St. W.
Hamilton, ON L8P 1B7
905-525-8894
www.crossfireassembly.org 
Recovery Group – Family Members
Tuesday evening 7:00PM

The Catholic Cemeteries of the Diocese of Hamilton
600 Spring Gardens Road
Burlington ON L7T 1J1905-522-7727
Toll-free: 1-800-661-5985

COAST
Hamilton Crisis Line 24 hours
905-972-8338

The COAST program serves the residents of Hamilton-Wentworth who have serious mental health issues and are in crisis. COAST is a multidisciplinary team consisting of child and youth crisis workers, mental health workers, nurses, social workers and plain-clothes police officers.

Community Living Hamilton 
Main Office
191 York Blvd.
Hamilton, ON L8R 1Y5
905-528-0281
www.communitylivinghamilton.com
Helps people with physical and intellectual disabilities in all aspects of the community, such as finding jobs and advocating for inclusion and reduction of stigma.

Family Home Visitor Program
151 Queen St. N.
Hamilton, ON L8R 2V7
905-546-3550
Part of: Healthy Babies, Healthy Children Program. Family Home Visitors and Public Health Nurses provide support for pregnant women and parents.

Gamblers Anonymous
Hamilton East Meeting Location
1353 Main St. E.
Hamilton, ON L8K 1B6
905-528-6318 

Hamilton Public Library
Central Branch
55 York Blvd
Hamilton, ON L8R 1R6
905- 546-3200
www.myhamilton.ca/public-library

Locke Street Branch
285 Locke St. S.
Hamilton, ON L8P 4C2
905-546-3492

Westdale Branch
955 King St W
Hamilton, ON L8S 1K9
905-546-3456

Housing Help Centre
210 Napier St
Hamilton, ON L8R 1S7
905-526-8100
Housing Emergency Loan Program
905-527-7479
www.housinghelpcentre.ca
Monday, Tuesday, Thursday, Friday 10:00am-4:30pm
Wednesday 12:00pm-4:30pm

The Hamilton Housing Help Centre is a non profit social service agency providing free information, assistance, advocacy and support to people who need housing, especially people with low incomes and people who are homeless or in danger of becoming homeless
-    Provides available house and rental listings, as well as tenant education
-    Provides free phone service, water, coffee and drop in centre

Strathcona Community Council
905-526-7364
strathconacommunitycouncil@gmail.com
Neighbourhood association works together to improve the living conditions in the Strathcona community.

CNIB (Canadian Institute for the Blind)
115 Parkdale Ave. S.
Hamilton, ON L8K 6K4
905-528-8555
Toll-free Tel: 1-888-275-5332
TTY: 905-524-5988
www.cnib.ca

We offer specialized services for people of all ages and their families to help them enjoy a good quality of life while living with vision loss.
-    Rehabilitation Services
-    Consumer Products
-    Library Services
-    Orientation and Mobility programs
-    Low Vision Services
-    Volunteer Services

Canadian Hearing Society (CHS) Hamilton
21 Hunter St. E, 2nd floor
Hamilton, ON L8N 1M2
905-522 0755
Toll Free TTY (877)817 8208
www.chs.ca/en/hamilton/welcome-to-chs-hamilton.html 
CHS provides services, products, and information that remove barriers to communication, advance hearing health, and promote equity for people who are culturally Deaf, oral deaf, deafened and hard of hearing. 
Services include:
-    sign language interpreting instruction
-    employment consulting;
-    speech reading training;
-    hearing testing, hearing aids and counselling
-    A complete range of communication devices that assist and augment communication 

Catholic Family Service of Hamilton
447 Main St E, Unit 201(near Tisdale)
Hamilton, ON L8P 1K5
905-527-3823
www.cfshw.com 
An accredited non-profit agency serving all faiths and cultures all services are confidential
-    Individual, couple and family counselling
-    Walk-in counselling
-    Employee assistance program (EAP)
-    Seniors intervention and support
-    Credit Counselling & debt management
-    Financial coaching

Drug & Alcohol Ontario
1-800-565-8603

Hamilton Urban Core Health Centre
71 Rebecca St.
Hamilton ON L8R 1B6
905-522-3233
Hamilton Urban Core provides culturally sensitive programs and services in more than 15 languages to priority populations that include people who are homeless or at risk of being homeless, immigrants and refugees, individuals and families with low or no income or who are living in poverty, persons living with mental illness or mental health issues, isolated seniors and street-involved youth.
Open Monday – Friday 9 am – 5 pm
-    Monday 10 am - 12 pm Drop-in and light snack
-    Tuesday and Wednesday – no food
-    Wednesday 12:30 pm – 5 pm
-    Thursday 10 am – 12 pm Drop-in and light snack
-    3rd Tuesday of the month 10 am – 12 pm – Pancakes
-    3rd Friday of the month 6 pm – 8 pm Dinner and a movie
-    3rd Saturday of the month 9 am – 1 pm Family movie, breakfast and lunch

Hamilton Area of Narcotics Anonymous
2 King St. West
P.O. Box 57067
Jackson Station
Hamilton, ON L8P 4W9
Toll Free Information - Helpline
905-522-0332

Living Rock
30 Wilson St.
Hamilton ON L8R 1C5
905-528-7625 
www.livingrock.ca 
Monday – Friday 9:00 am – 4:30 pm
Breakfast Mon – Fri 8:00 am – 9:30 pm
Drop-in 1:30 pm – 8:00 pm
Dinner Tues, Wed, Thurs 6:00 – 9:30 pm
Housing Support & Referral provides support for finding and maintaining a place of residence for youth.
-    Youth Food Bank Tuesday, Wednesday, Thursday 1 – 4 pm
-    Support for finding and maintaining a place for youth.
-    Help with landlord & tenant advocacy
-    Access to household goods & furniture
-    Life skills coaching Ontario Works and ODSP advocacy

Olive Branch
195 Rebecca St,
Hamilton, ON L8R 1C2
905-522-7482
Wednesday – Saturday
-    Doors Open: 10 am - 2 pm
Lunch served from 12:00 pm - 1:45 pm
Sunday
-    Doors Open: 11:30 am - 2 pm
Church Service ~ followed by lunch

Out of the Cold Program 2011
Hamilton Locations
 (November to March) 
Mondays and Tuesdays
–James St Baptist Church, 
96 James St. South 
Monday and Saturday
MacNab St. Presbyterian Church
116 MacNab St. South
Tuesday
Centenary United Church
24 Main St. West
Wednesday
Erskine Presbyterian Church 
19 Pearl St. North 
Thursday
Central Presbyterian Church
165 Charlton St. West 
Friday
Wentworth Baptist Church
120 Wentworth St. North
Saturday
Christ's Church Cathedral
252 James St. North

In from the Heat Program 2011
A heat event will occur when the weather calls for 1 day with 40 or greater humidex.
Places to cool down:
-    Hamilton Public Libraries
-    City Hall -  71 Main St. West
-    (Office hours: Mon to Fri, 8:30 am to 4:30 pm) 

Community Partner Cool Places
During a Heat Advisory Stage 1 the community partners listed below will provide an air conditioned place to cool off during regular business hours. 
-    Hamilton Urban Core Community Health Centre, 71 Rebecca St.
-    Housing Help Centre for Hamilton, 210 Napier St.
-    The Freeway (Salvation Army), 333 King St. East
-    Wesley Urban Ministries, 155 Queen St. North
-    Wesley Urban Ministries - Wesley Centre, 195 Ferguson Avenue North

St. Matthew’s House
414 Barton St E
Hamilton, ON L8L 2Y3 
Located at Wentworth St N and Barton St E
905-523-5546
admin@stmatthewshouse.ca 
Partially Accessible - Front entrance accessible, food bank requires one step
St. Matthew's House is a charitable, non-profit, multi-service agency that serves the needs of families, children, youth, seniors and individuals living in poverty as well as children with special needs and their families through a variety of services and programs, provided in a flexible, and non-threatening manner. As a result many people of different ages and backgrounds obtain assistance, help and support with a wide range of issues. 
 Social Support Services and Programs:  
-    Emergency food and other practical assistance  
-    Information and referral services 
-    Counselling services  
-    Supportive Housing  
-    Seniors’ Home Support, Drop-in and foot care service  
-    Senior’s Outreach support 
-    Health Intervention to prevent homelessness of seniors 
-    Mental Health Outreach support 
-    Advocacy and community development
-    Legal aid and income tax clinics Free of charge  
-    Summer camp program  
-    Support groups for men, women and youth 
-    Seniors’ club
 Children's Services: 
-    Day Care Centre 
-    Early Childhood Integration Support Services 
Hours Mon-Fri 8:30 am - 5 pm
-    Child Care Centre 7:30 am - 5 pm

Suicide Crisis Line
905-522-1477 

Wesley Urban Ministries
155 Queen St N
Hamilton, ON L8R 2V6
905-521-0926
wesleyurbanministries.com
Hours: Monday, Wednesday, Thursday 9:00am-4:00pm
Tuesday 9:00am-7:00pm
Friday 9:00am-12:00pm
Saturday and Sunday 9:30am-12:30pm
-    At this location: Ontario Early Years Centre, Victoria Park Community Homes

Wesley Child Care Centre
340 York Blvd.
Hamilton, ON L8R 3L2
905-526-7660
Mon-Fri 7:30 - 5:00 pm. Ages: 2.5 - 5 years. Bilingual Program offered.

YMCA Child Care Centre
80 Queen St. N.
Hamilton, ON L8R 3H8
905-529-0915
Located at Queen's Garden Long Term Care Facility
Mon-Fri 7 am - 6 pm. Ages 2.5 - 5 years.

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